Fixes #884 - Add sender requirement for ticket creation on behalf of customers - #889
Merged
Conversation
ArtifactsProduced during runtime |
dvuckovic
reviewed
Aug 24, 2026
dvuckovic
left a comment
dvuckovic
left a comment
Contributor
There was a problem hiding this comment.
This is all very technical, but I suppose it has to be due to its being an API docs page 😂
suelje
reviewed
Aug 24, 2026
suelje
reviewed
Aug 24, 2026
…customers When creating a ticket via POST /api/v1/tickets with an initial article on behalf of a customer, article.sender must be set to 'Customer' explicitly. Without this, the article body is not stored and the customer context is not handled correctly. This dependency was only documented in the Article API docs. Add: - Explicit note in the on-behalf-of tip about the sender requirement - sender field in the example JSON payload - Stronger cross-reference hint mentioning the sender dependency
suelje
approved these changes
Aug 24, 2026
dvuckovic
approved these changes
Aug 24, 2026
Contributor
Author
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
3 participants
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
No description provided.