LLM-powered conversation summarisation service for OCTO — turns group chats and threads into structured briefs with key decisions, open questions, and follow-up candidates. Supports any OpenAI-compatible LLM backend.
AI quality assurance for sales calls
Gong MCP server: a full-surface Model Context Protocol gateway to the Gong REST API (calls, transcripts, users, activity, scorecards, coaching, CRM). Full API coverage, zero prerequisites, bring your own credentials.
The hardest part of a cold call is the first sentence. First Line researches your prospect, reads your website, and builds 3 ready-to-use openers in under 60 seconds.
InsightX is a multimodal conversation intelligence API that analyzes customer calls and transcripts to generate structured enterprise insights including sentiment tracking, intent detection, compliance evaluation, and configurable risk scoring.
Read-only MCP server for the Allo API — query calls, transcripts, SMS & analytics from Claude, Cursor & any MCP client
Observe.AI is an agentic AI platform for the contact center, providing purpose-built AI agents that handle customer support end-to-end across voice and chat, real-time AI Copilot guidance that assists frontline agents during live interactions, and Conversation Intelligence that evaluates every interaction for quality assurance, compliance, and…
Official SalesEQ plugin for Claude Code, Cursor, and Codex — your meetings as agent context.
Verbal (tryverbal.com) is an AI-powered clinical compliance and quality-assurance platform for healthcare organizations. It automatically audits patient interactions — phone and video calls, telehealth visits, AI-agent conversations, and clinical chart notes — against customizable regulatory and quality checklists, scoring compliance in real time…
Open-source Revenue Intelligence — Multi-agent Gong alternative built with LangGraph, faster-whisper, PyAnnote, Presidio, and LLMs
Siro is an AI sales coaching platform for in-person and field sales teams. Reps record their live sales conversations from the Siro mobile app, and Siro transcribes each conversation, surfaces coaching insights, generates scorecards and summaries, and extracts structured fields (budget, objections, decision makers, timelines) that are pushed back…
Balto is a contact center AI platform that pairs live human agents with real-time AI to improve conversation quality, compliance, efficiency, and revenue. Its unified system delivers real-time agent guidance (Agent Assist), automated quality assurance that auto-scores 100% of interactions, real-time compliance monitoring and risk alerting, AI…
Samu (samu.ai) is an AI-powered conversation-intelligence and sales-analytics platform built for sales managers and revenue leaders across Latin America. It automatically records and transcribes customer interactions across WhatsApp, phone calls, video calls, Microsoft Teams, and Google Meet, then analyzes them to surface actionable coaching…
tl;dv is an AI meeting notetaker for Zoom, Google Meet and Microsoft Teams that automatically records, transcribes and summarizes meetings in 30+ languages and syncs the resulting insights into CRMs and productivity tools.
Caretta is a Y Combinator-backed (W26) startup building a real-time AI platform for sales teams. Its assistant joins reps in live calls to take notes and surface relevant answers to information requests, questions, and objections in real time, drawing on an organizational knowledge layer it calls "Caretta Nous" that is built from company…
Sense Street provides production-grade AI workflow automation for capital markets, structuring unstructured OTC trading conversations in real time. Its platform connects to trading communication channels such as Bloomberg, Symphony and ICE and extracts RFQs, orders and market sentiment from broker chat, delivering them to the desk through an…
Voyc is a conversation intelligence and compliance monitoring platform for regulated industries such as financial services and insurance. The platform automatically monitors 100% of contact centre interactions using speech analytics AI, flagging high-risk cases, complaints, and vulnerable customers in near real time, automating QA review, and…
Fireflies.ai is an AI meeting assistant that records, transcribes, summarizes, searches, and analyzes voice conversations across Zoom, Google Meet, Microsoft Teams, Webex, and dialed calls.
Cogito Corp was a Boston-based real-time artificial-intelligence company that provided emotional-intelligence and conversation-guidance software for contact-center agents, analyzing voice signals during live phone calls to coach agents in the moment and surface customer-experience and agent-wellbeing insights.
i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides live agent assistance that surfaces contextual recommendations during calls in under 0.4 seconds, including automatic detection of purchase signals and faster agent onboarding; full-coverage call analysis with automatic transcription plus…
Add a description, image, and links to the conversation-intelligence topic page so that developers can more easily learn about it.
To associate your repository with the conversation-intelligence topic, visit your repo's landing page and select "manage topics."