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support: added version reporting to web [tbd]#15677

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batocera-linux:masterfrom
crcerror:bato-info2web
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support: added version reporting to web [tbd]#15677
crcerror wants to merge 1 commit into
batocera-linux:masterfrom
crcerror:bato-info2web

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@crcerror

@crcerror crcerror commented May 9, 2026

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1og viewer supports quick report to web
This will help to better determine user issues

Usage: User clicks Create support PIN and postes the 8 char-key to discord and dev/moderators/helper can support the user

No screenshots or mobile snaps ---- just a single click

To stop spamming the server. The created support file has a lifespawn of 60 minutes. So it's only possible to create a new PIN after 60-wait time or a reboot.

A future view:

  1. Batocera host a own server instance (possible, this app is on github and free to host)
  2. Integration into ES with a badge inside ES of the created PIN, so that users can easily report first issues encounter
  3. Available for all platforms due ES menu entry (currently only for users with F1-filemanager aka pcmanfm)

Here is a Test-log-URL created some weeks ago: https://pastefy.app/PNvlKMz3

@crcerror

crcerror commented May 9, 2026

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screenshot-2026 05 09-14h09 54

The view is similar to Batocera v43 except the Create PIN button

screenshot-2026 05 09-14h10 15

PIN created ... the user can post the Support PIN to discord support or here to gist issues

1og viewer supports quick report to web
This will help to better determine user issues

Usage: User clicks **Create support PIN** and postes the 8 char-key to discord and dev/moderators/helper can support the user

No photos, just a single click

To stop spamming the server. The created support file has a lifespawn of 60 minutes. So it's only possible to create a new PIN after 60-wait time or a reboot.

Future view:
Batocera host a own server instance (possible, this app is on github and free to host)
Integration into ES with view of the created PIN, so that users can easily report and are not forced to limited usage like now - you need pcmanfm :(
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