This repository demonstrates my understanding of structured security incident handling, developed through the IBM Cybersecurity Analyst and Google Cybersecurity Professional Certificates.
A critical incident was reported: a senior employee fell victim to a phishing email, leading to the compromise of their primary corporate account credentials and potential data exfiltration.
The following steps outline the systematic approach taken to mitigate the threat and restore operations, based on industry frameworks (e.g., NIST, SANS).
- Goal: Ensure resources and policies are ready before an incident.
- Actions: Defined clear roles (Incident Response Team, Communication Lead); maintained up-to-date documentation; ensured endpoint detection tools (EDR) were active on all critical assets.
- Goal: Determine if an incident occurred, its scope, and its root cause.
- Actions: Analyzed email logs and SIEM data (e.g., Splunk) for unauthorized login attempts or data access; isolated the compromised user's workstation and disabled the account immediately upon confirmation.
- Goal: Stop the spread of the attack and limit damage.
- Actions: Short-Term: Revoked all active sessions for the compromised user; enforced a network-wide password reset policy. Long-Term: Analyzed all logs for persistence mechanisms used by the attacker; blocked malicious IPs/domains at the firewall level.
- Goal: Remove the threat completely.
- Actions: Scanned all affected systems for malware/backdoors; ensured the root cause (the phishing email) was removed from the mail server and all user inboxes; applied all necessary security patches.
- Goal: Restore systems to normal operation and validate security.
- Actions: Monitored the restored system for 24 hours to ensure no recurrence; restored user account access with multi-factor authentication (MFA) enabled; notified relevant regulatory bodies (if required by compliance).
- Goal: Improve security posture based on the incident.
- Actions: Documented the full timeline of the incident; updated the employee security awareness training with specific examples from this phishing attack; reviewed and updated the SIRP documentation.