Trying to install self hosted version of Vtiger

[PaulMcF1987]

I am keen to install Vtiger as the CRM for my business and would like to self host.

I downloaded the Tar.gz file and unzipped in the relevant directory. From there I navigated in my browser to domain.co.uk/indext.php but I got the error shown in the below pic

As you can see, the file has clearly added to the url making it domain.co.uk/index.php?module=Install&view=Index adding ?module=Install&view=Index to the end, making me think that the desired file - index.php has been recognised but there appears to be something stoping the set up

When I check Console I get

and network

PHP error logs

[19-Jul-2022 12:21:55] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:55] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:55] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:55] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:55] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:57] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:57] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:57] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:57] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:57] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:58] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:58] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:58] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:58] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:58] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:59] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:59] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:59] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:21:59] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:21:59] WARNING: [pool domain.co.uk] child 60010 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:22:11] WARNING: [pool domain.co.uk] child 60141 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:22:11] WARNING: [pool domain.co.uk] child 60141 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:22:11] WARNING: [pool domain.co.uk] child 60141 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:22:11] WARNING: [pool domain.co.uk] child 60141 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:22:11] WARNING: [pool domain.co.uk] child 60141 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:24:39] WARNING: [pool domain.co.uk] child 61334 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:24:40] WARNING: [pool domain.co.uk] child 61334 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:24:40] WARNING: [pool domain.co.uk] child 61334 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:24:40] WARNING: [pool domain.co.uk] child 61334 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:24:40] WARNING: [pool domain.co.uk] child 61334 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:25:07] WARNING: [pool domain.co.uk] child 61647 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:25:07] WARNING: [pool domain.co.uk] child 61647 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:25:07] WARNING: [pool domain.co.uk] child 61647 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:25:07] WARNING: [pool domain.co.uk] child 61647 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:25:07] WARNING: [pool domain.co.uk] child 61647 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67963 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67963 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67963 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67963 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67963 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67693 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67693 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67693 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67693 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:29:04] WARNING: [pool domain.co.uk] child 67693 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:33:42] WARNING: [pool domain.co.uk] child 74178 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:33:42] WARNING: [pool domain.co.uk] child 74178 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:33:42] WARNING: [pool domain.co.uk] child 74178 said into stderr: "PHP message: PHP Warning:  Directory /var/www/vhosts/main/domain.co.uk/include/utils/../../test/vtlib/HTML not writable, please chmod to 777 in /var/www/vhosts/main/domain.co.uk/libraries/htmlpurifier410/library/HTMLPurifier/DefinitionCache/Serializer.php on line 297"
[19-Jul-2022 12:33:42] WARNING: [pool domain.co.uk] child 74178 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"
[19-Jul-2022 12:33:42] WARNING: [pool domain.co.uk] child 74178 said into stderr: "PHP message: PHP Warning:  mkdir(): Permission denied in /var/www/vhosts/main/domain.co.uk/includes/runtime/Viewer.php on line 58"

Any help would be much appreciated

[xXWarMachineRoXx]

Well its just that you have to change permissions. ( from your logs I think you are running a Linux environment)
vtiger does not have permissions to write to the directory you have installed , which is why your server is

• Go to your terminal and type chmod 777 /var/www/vhosts/main/

[MandarDevarshi]

@PaulMcF1987 instead of /var/www/vhosts/main/
it is the test/ directory inside vtigercrm/which needs the write permission.

Well its just that you have to change permissions. ( from your logs I think you are running a Linux environment)
vtiger does not have permissions to write to the directory you have installed , which is why your server is

• Go to your terminal and type chmod 777 /var/www/vhosts/main/