8 labs across 4 topics · 2 days · 15 instructional hours
Work through the labs in order — each one builds on the artifacts you produced in the labs before it.
| # | Lab | Tools | You Build |
|---|---|---|---|
| 1 | Create the AI Problem-Solving Charter | Text editor · ChatGPT or Claude · harbourlight-case-brief.md · prompt-log-template.md | problem-solving-charter.md and prompt-log.md with a complete FRAME prompt and review checklist |
| 2 | Compare and Refine AI Thinking Outputs | ChatGPT and Claude, or two fresh chats · Text editor · prompt-log.md | model-comparison.md with a four-criterion rubric, material differences and FRAME prompt version 2 |
| # | Lab | Tools | You Build |
|---|---|---|---|
| 3 | Frame the HarbourLight Problem | ChatGPT or Claude · Text editor · harbourlight-case-brief.md · harbourlight-evidence-log.csv | problem-frame.md containing a 5W2H table, scope map, stakeholder view and final problem statement |
| 4 | Build the Root-Cause Evidence Map | ChatGPT or Claude · Text editor · problem-frame.md · harbourlight-evidence-log.csv · stakeholder-excerpts.md | root-cause-evidence-map.md with fishbone categories, hypothesis ledger, challenge notes and priority checks |
| # | Lab | Tools | You Build |
|---|---|---|---|
| 5 | Generate a Diverse Solution Portfolio | ChatGPT or Claude · Text editor · root-cause-evidence-map.md · harbourlight-case-brief.md | option-portfolio.md with at least five distinct options, mechanisms, assumptions and expected signals |
| 6 | Choose and Stress-Test a Pilot | Spreadsheet · ChatGPT or Claude · option-portfolio.md · decision, scenario-risk and decision-record templates | completed decision-matrix.csv, scenario-risk-register.md and decision-record.md |
| # | Lab | Tools | You Build |
|---|---|---|---|
| 7 | Write the Evidence-Backed Recommendation | ChatGPT or Claude · Text editor · decision-record.md · recommendation-brief-template.md | recommendation-brief.md and presentation-outline.md with claim-source ledger |
| 8 | Build the Workplace Pilot and Learning Plan | ChatGPT or Claude · Text editor · all Lab 1–7 outputs · implementation-plan-template.md | implementation-and-review-plan.md plus a complete C1234-HarbourLight portfolio checklist |
Use only the supplied HarbourLight synthetic case or information you are authorised to use. Keep customer, staff and confidential business information out of public AI tools. A person must verify evidence and own every recommendation.
Tertiary Infotech Academy Pte Ltd · C1234 · v1.0 (28 July 2026)