I’m currently tracking down some elusive connectivity issues that affect the initial pairing and mTLS key-provisioning flow. Until a permanent fix is in place, here’s how to avoid or work around the problem:
🔧 Temporary Guidance for First-Time Pairing & Provisioning
-
Always pair the dongle from the app’s Settings screen.
If the system pairing dialog appears at any other time, cancel it and instead trigger pairing from Settings -either via the Pair button or the pairing popup shown when you select the dongle and toggle it on.
Reason: the provisioning step requires an app-controlled popup to request the mTLS key.
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After pairing, you should see a dialog asking for the password you used during the dongle’s setup.
If the dialog doesn’t appear: toggle the switch off, wait 2–3 seconds, then toggle it on again.
-
After submitting the password, the app should automatically read the dongle’s settings and update the keyboard layout.
If this doesn’t happen: toggle the switch off/on again to re-trigger the provisioning read.
Once these initial steps succeed, everything should work normally. I’m only seeing this behaviour during first-time setup, and mainly on newer phones.
I’ll continue investigating. If these steps don’t solve it for you, please drop me a line here.
I’m currently tracking down some elusive connectivity issues that affect the initial pairing and mTLS key-provisioning flow. Until a permanent fix is in place, here’s how to avoid or work around the problem:
🔧 Temporary Guidance for First-Time Pairing & Provisioning
Always pair the dongle from the app’s Settings screen.
If the system pairing dialog appears at any other time, cancel it and instead trigger pairing from Settings -either via the Pair button or the pairing popup shown when you select the dongle and toggle it on.
Reason: the provisioning step requires an app-controlled popup to request the mTLS key.
After pairing, you should see a dialog asking for the password you used during the dongle’s setup.
If the dialog doesn’t appear: toggle the switch off, wait 2–3 seconds, then toggle it on again.
After submitting the password, the app should automatically read the dongle’s settings and update the keyboard layout.
If this doesn’t happen: toggle the switch off/on again to re-trigger the provisioning read.
Once these initial steps succeed, everything should work normally. I’m only seeing this behaviour during first-time setup, and mainly on newer phones.
I’ll continue investigating. If these steps don’t solve it for you, please drop me a line here.