URGENT: Data Export Request - Frozen Free Trial Namespace

[i-dont-know-username]

Hello. My free trial app ran out of traffic and froze. I am locked out of my KubePanel namespace and cannot download my data. Please help me export the files from my Persistent Volume Claim named: vn-eaglerxvn-1vn-8vn-servervn-server-data-eaglercraft-server-bolnqz-0 so I do not lose my Minecraft worlds before July 28th.
My ID: m0kvAPdHse

[mafirs]

Thanks for reaching out. To help us locate your storage volume and check the export options, please provide either your namespace or your Sealos ID. You can find your Sealos ID in the top-left corner of the Sealos console. If you cannot find it, please provide the email address linked to your Sealos account instead. Please do not delete the app or related storage resources before we finish checking.

[mafirs]

Hello. My free trial app ran out of traffic and froze. I am locked out of my KubePanel namespace and cannot download my data. Please help me export the files from my Persistent Volume Claim named: vn-eaglerxvn-1vn-8vn-servervn-server-data-eaglercraft-server-bolnqz-0 so I do not lose my Minecraft worlds before July 28th. My ID: m0kvAPdHse

We have checked your only current storage volume (data disk) and found no exportable business files in it—only the default system content remains. In other words, the world data you wanted to export was not found in this storage volume.