help requested in polling values that only are present on the bus in a specific boiler menu

[zheffie]

When I go to a specific diagnostics menu on my Ariston boiler control panel, I see below message appearing on the bus:

received unknown MS cmd: 3714200102c208 / 030000ff

When I leave the menu, the message dissappears from the bus.
When the message is present on the bus, I can read it without problems with a message definition like:

b,zone1,pump_status,,37,14,2001,c208,pump_status,,onoff, ....

However, I want to also poll this message using ebusd when the the boiler is operating normally.
I changed the command to r1, ... in order to actively poll, however, I get:

2025-12-09 11:13:27.007 [bus info] poll cmd: 3114200102c208
2025-12-09 11:13:27.119 [update error] unable to parse poll-read zone1 pump_status from 3114200102c208 / 00: ERR: invalid position

The response does not seem to contain any data.
I noticed that QQ=31, despite me configuring the message definition with explicit QQ=37. However it seems that is not put on the bus with that address

probably i'm not fully grasping how these messages work. What is the correct message definition to request this data from the zone manager?

I'm using C6 on ESP32 wifi. ebusd running in Docker in my NAS and connecting over TCP to the C6 unit.