[Bug]The font has been installed, but it shows a prompt that the system cannot find this font.

[jintianweifneg]

在您提交此问题之前，您是否检查了以下内容？

• 这真的是个问题吗？
• 我已经在 Github Issues 中搜索过了，但没有找到类似的问题。

受影响的包和版本

15.4

复现链接

生成文档 导出Excel 已加载 {{ dataCount }} 条工程项目数据

<!-- Univer 容器 -->
<div class="univer-wrapper" v-show="showUniver">
  <div ref="univerContainer" class="univer-container"></div>
</div>

<!-- 空状态 -->
<div v-if="!showUniver" class="empty-state">
  <el-empty description="点击上方「生成文档」按钮，从数据库加载工程项目数据并生成电子表格" />
</div>

预期行为

系统安装了宋体等字体，不应该提示不存在

实际行为

提示系统未找到该字体，

运行环境

Chrome

系统信息

System:
OS: Windows 11 10.0.26100
CPU: (20) x64 12th Gen Intel(R) Core(TM) i7-12700
Memory: 5.99 GB / 31.68 GB
Binaries:
Node: 20.19.3 - C:\Program Files\nodejs\node.EXE
npm: 10.8.2 - C:\Program Files\nodejs\npm.CMD
Browsers:
Edge: Chromium (140.0.3485.54)
Internet Explorer: 11.0.26100.7309

[univer-bot]

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Origin Title: [Bug]The font has been installed, but it shows a prompt that the system cannot find this font.

Title: [Bug]The font has been installed, but it shows a prompt that the system cannot find this font.

---

Before you submitted this question, did you check the following?

• Is this really a problem?
• I've searched Github Issues but haven't found any similar issues.

Affected packages and versions

15.4

Recurrence link

Generate documentation ExportExcel {{ dataCount }} pieces of engineering project data have been loaded

<!-- Univer container -->
<div class="univer-wrapper" v-show="showUniver">
  <div ref="univerContainer" class="univer-container"></div>
</div>

<!-- Empty state -->
<div v-if="!showUniver" class="empty-state">
  <el-empty description="Click the "Generate Document" button above to load project data from the database and generate a spreadsheet" />
</div>

Expected behavior

The system has installed fonts such as Song Dynasty, but it should not prompt that they do not exist.

Actual behavior

It prompts that the system cannot find the font.

Running environment

Chrome

System information

System:
OS: Windows 11 10.0.26100
CPU: (20) x64 12th Gen Intel(R) Core(TM) i7-12700
Memory: 5.99 GB / 31.68 GB
Binaries:
Node: 20.19.3 - C:\Program Files\nodejs\node.EXE
npm: 10.8.2 - C:\Program Files\nodejs\npm.CMD
Browsers:
Edge: Chromium (140.0.3485.54)
Internet Explorer: 11.0.26100.7309