Cannot install latest updates in Hubitat

[RadDip]

Have a Hubitat C7 on firmware version 2.3.7.144

Followed instructions to reboot hub prior to update. Attempted update twice.

Receive following error when updating through Package Manager app.

[paul-thomas1964]

My latest HE version is 2.3.7.145. HPM shows I have the WC update available, but I’ve not tried to install yet.
Following the error does WC still work?

Is it worth posting on the wc forum?
[(https://community.webcore.co/c/hubitat)

[idpaterson]

FYI @imnotbob

[RadDip]

Problem seems to be with webcore piston install timing out. Could we have this looked at please.

[paul-thomas1964]

Have a look at the end of this post. The OP was having similar issues, and moved to the built in WC. They suspect the issue is the number of pistons they have. Could this be the issue, rather than the update? I’m curious why it instructs you to reboot first though, I’ve not seen that before.
https://community.hubitat.com/t/webcore-built-in-on-hubitat-do-i-need-to-transition-and-how/108929/38

[RadDip]

I have 43 pistons. None of which are very complex. I would also say about 2/3 are active and the others are permanently paused.

I could delete some of the paused ones if too many in general is an issue. As I probably won't be using them again.

I would prefer to use the Webcore app rather than the built in Hubitat version. Hope though that the amount of pistons is not a limitation.

[RadDip]

Deleted about half a dozens pistons. Same error.

[paul-thomas1964]

Have you tried the clean up action in the app after deleting the pistons? Not sure if it would help or not.
I too like using the HPM version, there seems more flexibility if issues need to be diagnosed/fixed e.g I’ve had diag versions made available to help fix problems, I’m not sure this could be done with the built in app.

[RadDip]

I have not. Looked for it. Don't know where it is. Can you advise where it is located and what it does? I would still suspect though that it is something with the developer code.

[idpaterson]

Looks like there are some workaround ideas in this thread and it may not be related to the number or size of pistons.

[paul-thomas1964]

Sorry, I cant find the cleanup option, wonder if it was part of the smartthings implementation. It used to be under settings within the app

[RadDip]

I am aware of the workarounds posted in Hubitat forum. Tried it. Doesn't work. Still gets hung up on the piston code. Saving wheel just spins in Hubitat.

Have to think it is code related.

[imnotbob]

I think if you reboot your hub politely, let it setting 5-10 mins, then do the import method listed in workaround, you will be fine and it will work.

No need to delete pistons, that should not make any difference.

[RadDip]

As mentioned workaround doesn't work. Gets hung up on piston.

Besides i would like to continue to use the package manager. Isn't there a fix for this?

[paul-thomas1964]

A possible solution would be to switch to the internal HE WC app and migrate your pistons.
However, I too would prefer to see the HPM issue fixed

[RadDip]

I would prefer to use webcore as an external user app.