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Plaud Note Pro Integration Not Working #6794

@geometrygod

Description

@geometrygod

Description

The Plaud Note Pro integration (announced as supported via the third-party devices integration) is not working correctly. The device appears to be identified as a Plaud NotePin rather than a Note Pro, and audio capture fails.

Steps to reproduce

  1. Pair a Plaud Note Pro with the Omi app using the standard third-party device pairing flow
  2. Observe the device name/type shown in the Omi app
  3. Start a recording session in the Omi app with the Plaud Note Pro as the source
  4. Speak near the device

Expected behavior

  • Device is identified as "Plaud Note Pro" in the Omi app
  • Audio is captured and transcribed in the Omi app
  • Connection remains stable during recording

Actual behavior

  • Device is shown in the Omi app as "Plaud NotePin" (not Note Pro)
  • Device syncs and connects, but no audio is captured during recording
  • Device repeatedly disconnects from the Omi app

Troubleshooting already performed

  • Factory reset on the Plaud Note Pro
  • Unpaired and re-paired with the Omi app multiple times
  • Tested on Plaud firmware 1.4 (same behavior)
  • Updated to Plaud firmware 1.5 (same behavior)

Environment

  • Device: Plaud Note Pro
  • Plaud firmware: 1.5 (also tested on 1.4)
  • Omi app version: [FILL IN]
  • Phone model: [FILL IN]
  • OS version: [FILL IN]

Additional notes

The Plaud Note Pro itself appears to be functioning correctly (it pairs and connects), so this looks like an Omi-side integration issue specific to the Note Pro rather than a defective unit. Happy to provide logs, screenshots, or additional details on request.

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